TESI may from time to time need to interrupt service to make necessary repairs and perform necessary maintenance to our systems or connections.  Sometimes repair and maintenance is planned and scheduled in advance and advance notice will be posted below. 

Unfortunately, there are times that necessary repairs are unforeseen and unscheduled emergency repairs.  Notice of Unscheduled Emergency repairs will be posted below as they occur.  Please rest assured in knowing that our service personnel are on call 24 hours a day, 7 days a week, 365 days a year and trained to respond quickly to complete any unforeseen emergency repairs.  We make every effort to complete repairs and restore your service as quickly as possible. 

If you are experiencing a service issue you can check the Service Alert Listing below to see if there are any Service Alerts in your service area.  If you do not see a current Service Alert Posting for your area then please call your branch office and promptly report any service issues.  If you have any questions or concerns that are not addressed in the Service Alert Posting then please call your branch office. 

Louisiana

Rigolets Harbor

Posted: 6/3/2013 at 8:00:00 AM

LIFTED***boiled water advisory***LIFTED

TESI has lifted the boiled advisory that was issued on 5/30/13 due to an electrical issue. Thank you for your patience in this matter while TESI ensured the safety of your drinking water. If you have any questions, please call 800-372-9712.

Louisiana

Atchafalaya Acres

Posted: 5/16/2012 at 1:00:00 PM

***BOIL WATER ADVISORY***

Until further notice, a boil water advisory will be in place until TESI is advised by LDHH regarding the drilling of a new water well.