Total Environmental Solutions Inc.
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TESI may from time to time need to interrupt service to make necessary repairs and perform necessary maintenance to our systems or connections.  Sometimes repair and maintenance is planned and scheduled in advance and advance notice will be posted below. 

Unfortunately, there are times that necessary repairs are unforeseen and unscheduled emergency repairs.  Notice of Unscheduled Emergency repairs will be posted below as they occur.  Please rest assured in knowing that our service personnel are on call 24 hours a day, 7 days a week, 365 days a year and trained to respond quickly to complete any unforeseen emergency repairs.  We make every effort to complete repairs and restore your service as quickly as possible. 

If you are experiencing a service issue you can check the Service Alert Listing below to see if there are any Service Alerts in your service area.  If you do not see a current Service Alert Posting for your area then please call your branch office and promptly report any service issues.  If you have any questions or concerns that are not addressed in the Service Alert Posting then please call your branch office. 


Louisiana
Grand Stakes
Posted: 5/27/2015 at 5:00:00 PM
 
LIFTED***LUS shuts down water and causes boil water advisory***LIFTED
The boil advisory placed on Grand Stakes 5/22 has been lifted. Thank you for your patience. If you have any questions, please feel free to call 800-372-9712.

Louisiana
Atchafalaya Acres
Posted: 4/20/2015 at 3:00:00 PM
 
LIFTED***BOIL WATER ADVISORY***LIFTED
TESI has just received notice from the Louisiana Department of Health and Hospitals (LDHH) that the well which serves Atchafalaya Acres is no longer required to be under a boil water advisory. If you have any questions or concerns, please contact Gayle at 800-372-9712, ext 3025. Thank you.

North Carolina
Lake Royale
Posted: 3/10/2015 at 6:00:00 AM
 
Drinking water violation-9/30/14 & 12/31/14
Our water system recently violated a drinking water standard. This is not an emergency. This occurred during our routinely monitored sampling periods ending 9/30/14 and 12/31/14. One or more sampling locations showed that our water system exceeded the standard for total trihalomethanes. The standard is 0.080m/L. The sample tested in the 3rd QTR was 0.087 mg/L and in the 4th QTR 0.093 mg/L. TESI flushed the system more than normal to reduce this level. Retesting 2/10/15 showed the problem is now resolved with total trihalomethanes at 0.045 mg/L. If you have any questions, please call Gayle at 800-372-9712, ext 3025. Thank you.

ALL STATES
ALL AREAS
Posted: 9/5/2013 at 12:00:00 PM
 
Customer Service Office Hours
Beginning 9/5/13, customer service office hours are 8a-1p 1:30-4:30p Monday-Thursday and 8a-1p 1:30p-4p on Fridays. Thank you!

 

 
Total Environmental Solutions
P.O. Box 80379
1824 Ryder Dr., Baton Rouge, LA  70898
Ph: (225) 766-4477
Toll Free: (800) 372-9712
Fax: (225) 766-4470


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