TESI may from time to time need to interrupt service to make necessary repairs and perform necessary maintenance to our systems or connections.  Sometimes repair and maintenance is planned and scheduled in advance and advance notice will be posted below. 

Unfortunately, there are times that necessary repairs are unforeseen and unscheduled emergency repairs.  Notice of Unscheduled Emergency repairs will be posted below as they occur.  Please rest assured in knowing that our service personnel are on call 24 hours a day, 7 days a week, 365 days a year and trained to respond quickly to complete any unforeseen emergency repairs.  We make every effort to complete repairs and restore your service as quickly as possible. 

If you are experiencing a service issue you can check the Service Alert Listing below to see if there are any Service Alerts in your service area.  If you do not see a current Service Alert Posting for your area then please call your branch office and promptly report any service issues.  If you have any questions or concerns that are not addressed in the Service Alert Posting then please call your branch office. 

MS

Lakewood, Harrison County

Posted: 3/9/2010 at 1:27:00 PM

***LIFTED-Boil Water Advisory-LIFTED***

The boil advisory that was issued on 2/15/10 has been lifted. TESI sincerely appreciates your patience in this matter.

PA

TREASURE LAKE-ADMIRAL DUNBAR CT

Posted: 3/5/2010 at 1:45:00 PM

BOIL WATER ADVISORY LIFTED

The Boil Water Advisory for Admiral Dunbar Court has been lifted. Tests have confirmed that it is NOT necessary to boil the water. We thank you for your patience and understanding.

MS

Gulf Park Estates, Jackson County

Posted: 3/4/2010 at 1:00:00 PM

***Boil Water Advisory***

18 houses on N12th Street, 9 houses on N 13th Street and 1 house on Pickering Forrest have been placed under a boil water advisory due to a broken water main. All affected customers have been notified by door hanger. TESI apologizes for this inconvenience. You will be notified again as soon as this advisory is lifted.

PA

TREASURE LAKE-ADMIRAL DUNBAR COURT ONLY

Posted: 3/3/2010 at 1:45:00 PM

BOIL WATER ADVISORY

Customers on Admiral Dunbar Court are under a Precautionary Boil Water Advisory effective at 1:45pm on 03/03/2010. Homes affected by this advisory will be hand delivered a notice with further details. If you did NOT receive a notice then your home is NOT affected and you do NOT need to boil your water. The Precautionary Boil Water Advisory for Admiral Dunbar Court will remain in effect until water samples confirm that is is not necessary to boil the water prior to consumption. It usually takes 2 to 3 business days to complete sample results. Affected homes will be hand delivered a notice when the Boil Advisory has been lifted.

PA

TREASURE LAKE

Posted: 3/3/2010 at 1:30:00 PM

WATER MAIN BREAK REPAIR-ADMIRAL DUNBAR RD

CREWS ARE ON SCENE TO REPAIR A WATER MAIN BREAK ON ADMIRAL DUNBAR. WATER SERVICE WILL BE OFF ON ADMIRAL DUNBAR FOR APPROXIMATELY 3 HOURS WHILE CREWS COMPLETE REPAIRS. CUSTOMERS IN THIS AREA MAY EXPERIENCE DIRTY WATER FOR 24 TO 48 HOURS AFTER THE REPAIR IS MADE WHILE CREWS ARE FLUSHING LINES. CUSTOMERS ARE ADVISED NOT TO RUN THEIR FAUCETS TO CLEAR THE WATER. CUSTOMERS SHOULD CHECK THE WATER BEFORE DOING LAUNDRY. CUSTOMERS SHOULD NOT WASH LIGHT OR WHITE CLOTHES IF THE WATER IS DISCOLORED. WE APOLOGIZE FOR ANY INCONVENIENCE.

PA

TREASURE LAKE

Posted: 3/1/2010 at 10:00:00 AM

WATER MAIN BREAK REPAIRED

Crews repaired a water main break eary this morning in Section 6 on Buccaneer Road. Customers in all areas may experience dirty water for 24 to 48 hours while crews are flushing lines. Customers are advised NOT to run their faucets to try and clear the water. Customers should check the water before doing laundry and refrain from washing light or white clothes if the water is discolored. We apologize for any inconvenience.

MS

White Cypress, Hancock County

Posted: 3/1/2010 at 8:45:00 AM

***LIFTED-Boil Water Advisory-LIFTED***

The boil water advisory that was issued on 2/25/10 has been lifted. Thank you for your patience and understanding. TESI places its customers on a boil advisory as a precaution, to further help insure the health and safety of its customers.

MS

Pass Christian Isle, Harrison County

Posted: 2/10/2010 at 3:00:00 PM

Boil Water Advisory

4 homes on Cherry Lane and 308 Parkview are under a boil advisory. All will be notified when it is lifted.