TESI may from time to time need to interrupt service to make necessary repairs and perform necessary maintenance to our systems or connections.  Sometimes repair and maintenance is planned and scheduled in advance and advance notice will be posted below. 

Unfortunately, there are times that necessary repairs are unforeseen and unscheduled emergency repairs.  Notice of Unscheduled Emergency repairs will be posted below as they occur.  Please rest assured in knowing that our service personnel are on call 24 hours a day, 7 days a week, 365 days a year and trained to respond quickly to complete any unforeseen emergency repairs.  We make every effort to complete repairs and restore your service as quickly as possible. 

If you are experiencing a service issue you can check the Service Alert Listing below to see if there are any Service Alerts in your service area.  If you do not see a current Service Alert Posting for your area then please call your branch office and promptly report any service issues.  If you have any questions or concerns that are not addressed in the Service Alert Posting then please call your branch office. 

Mississippi

Ocean Beach, Jackson County

Posted: 2/6/2012 at 8:00:00 AM

Boil Water Advisory

Due to a broken water line by a contractor, TESI must issue a boil water notice until recent samples taken come back clear. All customers have been notified by signs in the neighborhood and media outlets. As soon as this is lifted, TESI will notify all customers. Please contact your local office at 800-866-3561.

Mississippi

Pass Christian Isles

Posted: 1/23/2012 at 8:00:00 PM

LIFTED-Boil Water Advisory for certain areas only-LIFTED

TESI has lifted a boil water advisory for certain customers on Walthal, Fifth, Mimosa, Livingston, McClung and Bayview Streets. Please call your local office for more details-800-866-3561. Thank you for your patience in this matter.

Mississippi

White Cypress Lakes

Posted: 1/23/2012 at 8:00:00 AM

LIFTED-Boil Water Advisory on Long Leaf-LIFTED

The boil water advisory for the two houses on Long Leaf has been lifted. Those affected have been notified by door hanger. If you have any questions or concerns, please call 800-866-3561. Thank you.

Mississippi

Jourdan River Shores

Posted: 1/16/2012 at 12:00:00 PM

Boil Water Advisories Lifted

All boil water advisories that were previously issued in Jourdan River Shores have been lifted. TESI apologizes for your inconvenience, however your safety is our first concern. If you have questions or concerns, please call 800-866-3561. Thank you.

Mississippi

Ocean Beach, Jackson County

Posted: 12/22/2011 at 2:00:00 PM

LIFTED***Boil Water Advisory***LIFTED

TESI has lifted the boil water advisory placed on all of its customers in Ocean Beach. If you have any questions, please contact your local office at 800-866-3561. TESI apologizes for any inconvenience this might have caused.

MS

Clermont Harbor Subdivision

Posted: 12/21/2011 at 8:30:00 AM

***LIFTED-Scheduled Maintenance/Boil Water Advisory-LIFTED***

The boil water advisory issued for Clermont Harbor on 12/12/11 has been lifted. Thank you for your patience in this matter. For more information call 800-866-3561.

PA

TREASURE LAKE

Posted: 11/28/2011 at 9:00:00 AM

WATER MAIN BREAK

Crews have been dispatched to a water main break on HASTINGS ROAD. Customers in the areas of the main breaks may experience a complete interruption in service and customers in neighboring areas may experience low pressure. Customers may also experience dirty or cloudy water for up to 24 hours after repairs are completed. All customers on Hastings Road BETWEEN Pieces of Eight & San Andres have been placed on a Precautionary Boil Water Advisory until further notice. Customers should boil any water for consumption for 1 minute. The boil advisory will be in effect until water testing is completed which usually takes approximately 3 days.

PA

BEECH MOUNTAIN LAKES

Posted: 11/14/2011 at 10:10:00 AM

***BOIL WATER ADVISORY LIFTED***

Water samples have confirmed it is NOT NECESSARY to boil the water. The Boil Water Advisory has been lifted effective 10:10 a.m. Monday, November 14, 2011. We thank you kindly for your patience during the repairs process.