Total Environmental Solutions Inc.
Serving our customers since 2000!

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S. CAROLINA
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TESI may from time to time need to interrupt service to make necessary repairs and perform necessary maintenance to our systems or connections.  Sometimes repair and maintenance is planned and scheduled in advance and advance notice will be posted below. 

Unfortunately, there are times that necessary repairs are unforeseen and unscheduled emergency repairs.  Notice of Unscheduled Emergency repairs will be posted below as they occur.  Please rest assured in knowing that our service personnel are on call 24 hours a day, 7 days a week, 365 days a year and trained to respond quickly to complete any unforeseen emergency repairs.  We make every effort to complete repairs and restore your service as quickly as possible. 

If you are experiencing a service issue you can check the Service Alert Listing below to see if there are any Service Alerts in your service area.  If you do not see a current Service Alert Posting for your area then please call your branch office and promptly report any service issues.  If you have any questions or concerns that are not addressed in the Service Alert Posting then please call your branch office. 


North Carolina
Lake Royale
Posted: 3/10/2015 at 6:00:00 AM
 
Drinking water violation-9/30/14 & 12/31/14
Our water system recently violated a drinking water standard. This is not an emergency. This occurred during our routinely monitored sampling periods ending 9/30/14 and 12/31/14. One or more sampling locations showed that our water system exceeded the standard for total trihalomethanes. The standard is 0.080m/L. The sample tested in the 3rd QTR was 0.087 mg/L and in the 4th QTR 0.093 mg/L. TESI flushed the system more than normal to reduce this level. Retesting 2/10/15 showed the problem is now resolved with total trihalomethanes at 0.045 mg/L. If you have any questions, please call Gayle at 800-372-9712, ext 3025. Thank you.

Louisiana
Beau Pre
Posted: 2/10/2015 at 12:00:00 PM
 
LIFTED***Boil Water Advisory***LIFTED
The boil water advisory has been lifted. You may resume normal water consumption. Thank you for your patience in this matter. If you have any questions, please call 800-372-9712.

Louisiana
Ossun Heights Subdivision
Posted: 1/13/2015 at 1:40:00 PM
 
LIFTED***LUS and NLWD cause Boil Water Advisory***LIFTED
The boil water advisory issued on 1/8/15 has been lifted as of today. If you have any questions, please call 800-372-9712. Thank you for your patience in this matter.

Louisiana
Jackson Square/Pontabla
Posted: 1/10/2015 at 9:30:00 AM
 
LIFTED***Scheduled Maintenance and Boil Water Advisory***LIFTED
The boil advisory issued on 1/7/15 has been lifted. If you have any questions or concerns, please call 800-372-9712. Thank you for your patience in this matter.

Louisiana
Lexington Heights
Posted: 1/8/2015 at 12:20:00 PM
 
LIFTED***Precautionary Boil Water Advisory***LIFTED
The boil water advisory issued on 1/6/15 has been lifted. If you have any questions, please contact customer service at 800-372-9712. Thank you for your patience while TESI works to ensure the safety of your drinking water.

Louisiana
Beau Pre
Posted: 1/7/2015 at 4:00:00 PM
 
LIFTED***Precautionary Boil Water Advisory***LIFTED
The boil water advisory has been lifted. All samples returned tested negative. Thank you for your patience.

South Carolina
Foxwood Hills
Posted: 12/21/2014 at 10:00:00 PM
 
LIFTED***Precautionary Boil Water Advisory***LIFTED
The precautionary notice has been lifted. This was due to an 8" water main break on 12/18/14. TESI placed the following areas under a precautionary boil water advisory: Sections B, C, D, Edisto and G. All areas have been lifted. Thank you for your patience in this matter.If you have any concerns, please contact customer service at 800-372-9712.

Louisiana
Shenandoah Subdivision
Posted: 12/19/2014 at 5:00:00 AM
 
***LIFTED-Boil Water Advisory and Resume Normal Use and Boil Water Advisory-LIFTED***
The boil water advisory was lifted late yesterday afternoon and all customers were handed out door hangers advising them of the release. Thank you in advance for your patience in this matter. If you have any questions, call 800-372-9712.

ALL STATES
ALL AREAS
Posted: 9/5/2013 at 12:00:00 PM
 
Customer Service Office Hours
Beginning 9/5/13, customer service office hours are 8a-1p 1:30-4:30p Monday-Thursday and 8a-1p 1:30p-4p on Fridays. Thank you!

Louisiana
Atchafalaya Acres
Posted: 5/16/2012 at 1:00:00 PM
 
***BOIL WATER ADVISORY***
Until further notice, a boil water advisory will be in place until TESI is advised by LDHH regarding the drilling of a new water well.

 

 
Total Environmental Solutions
P.O. Box 80379
1824 Ryder Dr., Baton Rouge, LA  70898
Ph: (225) 766-4477
Toll Free: (800) 372-9712
Fax: (225) 766-4470


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