Total Environmental Solutions Inc.
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TESI may from time to time need to interrupt service to make necessary repairs and perform necessary maintenance to our systems or connections.  Sometimes repair and maintenance is planned and scheduled in advance and advance notice will be posted below. 

Unfortunately, there are times that necessary repairs are unforeseen and unscheduled emergency repairs.  Notice of Unscheduled Emergency repairs will be posted below as they occur.  Please rest assured in knowing that our service personnel are on call 24 hours a day, 7 days a week, 365 days a year and trained to respond quickly to complete any unforeseen emergency repairs.  We make every effort to complete repairs and restore your service as quickly as possible. 

If you are experiencing a service issue you can check the Service Alert Listing below to see if there are any Service Alerts in your service area.  If you do not see a current Service Alert Posting for your area then please call your branch office and promptly report any service issues.  If you have any questions or concerns that are not addressed in the Service Alert Posting then please call your branch office. 


Louisiana
Victoria Village
Posted: 10/10/2014 at 12:00:00 PM
 
Smoke Testing
TESI will be performing smoke testing in your subdivision Wednesday, October 15th - Thursday October 16th. During this time TESI is asking for your cooperation in our effort to locate any problems in our sewer system by leaving fences/gates unlocked for our access to sewer lines that may be located behind your home. Thank you for your cooperation. If you have any concerns or questions, please call 1-800-372-9712.

Louisiana
Atchafalaya Acres
Posted: 10/7/2014 at 12:00:00 PM
 
Public Notice of Non-Compliance
During the reporting period of August 1, 2014-August 31,2014 TESI Atchafalaya Acres Water System did not complete all monitoring or testing for coliform bacteria as set forth in the State and Federal primary Drinking Water Regulations. This is not an emergency and TESI has addressed the cause of the missed monitoring. If you have any questions, please call, Gayle Davidison, Compliance Manager at 800-372-9712, ext 3025.

Louisiana
Lexington Heights
Posted: 8/29/2014 at 10:00:00 AM
 
***LIFTED PRECAUTIONARY BOIL WATER ADVISORY LIFTED***
TESI HAS JUST RECEIVED RESULTS FROM THE INVESTIGATIVE SAMPLES AND THEY WERE NEGATIVE. THEREFORE THE PRECAUTIONARY BOIL WATER NOTICE THAT WAS ISSUED ON 8/27/14 HAS BEEN LIFTED. THANK YOU FOR YOUR PATIENCE. IF YOU HAVE ANY QUESTIONS OR CONCERNS PLEASE CALL 800-372-9712.

Louisiana
Jackson Square
Posted: 10/17/2013 at 8:00:00 AM
 
LDHH Corrective Action
TESI is currently working with local and state agencies reseaching options to provide a second source of groundwater in order to correct the problem. For additional information, about your water system, please contact Mrs. Kam Lubben, Manager of Compliance at 1-800-372-9712.

ALL STATES
ALL AREAS
Posted: 9/5/2013 at 12:00:00 PM
 
Customer Service Office Hours
Beginning 9/5/13, customer service office hours are 8a-1p 1:30-4:30p Monday-Thursday and 8a-1p 1:30p-4p on Fridays. Thank you!

Louisiana
Atchafalaya Acres
Posted: 5/16/2012 at 1:00:00 PM
 
***BOIL WATER ADVISORY***
Until further notice, a boil water advisory will be in place until TESI is advised by LDHH regarding the drilling of a new water well.

 

 
Total Environmental Solutions
P.O. Box 80379
1824 Ryder Dr., Baton Rouge, LA  70898
Ph: (225) 766-4477
Toll Free: (800) 372-9712
Fax: (225) 766-4470


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