Total Environmental Solutions Inc.
Serving our customers since 2000!

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S. CAROLINA
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TESI may from time to time need to interrupt service to make necessary repairs and perform necessary maintenance to our systems or connections.  Sometimes repair and maintenance is planned and scheduled in advance and advance notice will be posted below. 

Unfortunately, there are times that necessary repairs are unforeseen and unscheduled emergency repairs.  Notice of Unscheduled Emergency repairs will be posted below as they occur.  Please rest assured in knowing that our service personnel are on call 24 hours a day, 7 days a week, 365 days a year and trained to respond quickly to complete any unforeseen emergency repairs.  We make every effort to complete repairs and restore your service as quickly as possible. 

If you are experiencing a service issue you can check the Service Alert Listing below to see if there are any Service Alerts in your service area.  If you do not see a current Service Alert Posting for your area then please call your branch office and promptly report any service issues.  If you have any questions or concerns that are not addressed in the Service Alert Posting then please call your branch office. 


Louisiana
Rigolets Harbor
Posted: 11/16/2016 at 1:30:00 PM
 
LIFTED-Precautionary Boil Water Advisory-LIFTED
The precautionary boil water advisory issued on 11/13/16 has been rescinded. If you have any further questions or concerns, please contact TESI at 800-372-9712.

Louisiana
Cherrywood
Posted: 11/2/2016 at 2:30:00 PM
 
LIFTED***PRECAUTIONARY BOIL WATER ADVISORY***LIFTED
The boil water advisory has been lifted. Thank you for your patience in this matter. If you have any questions or concerns, please call 800-372-9712.

Louisiana
Windy Meadows
Posted: 10/21/2016 at 11:00:00 AM
 
***BOIL ADVISORY LIFTED***
THE BOIL WATER ADVISORY HAS BEEN LIFTED. DOOR HANGERS WILL BE PUT OUT TODAY BY TESI PERSONNEL. Thank you again for your patience. Please call 800-372-9712 if you have any questions or concerns.

Louisiana
Ossun Heights
Posted: 9/30/2016 at 5:00:00 PM
 
RELEASED-Emergency Repairs - Boil Water Advisory-RELEASED
The boil water advisory has been lifted. If you have any questions, please call 800-372-9712. Thank you for your patience in this matter.

Louisiana
Lakeview Estates
Posted: 9/2/2016 at 4:00:00 PM
 
LIFTED-Emergency Repairs - Boil Water Advisory-LIFTED
The boil water advisory has been lifted. Thank you for your patience and understanding while TESI works to ensure the safety of you drinking water. Please call 1-800-372-9712 if you have any questions.

ALL OF LOUISIANA SERVICE AREAS
ALL AREAS
Posted: 8/22/2016 at 8:30:00 AM
 
***WAIVER OF LATE FEES***
DURING THIS TIME OF EXTREME DEVASTATION CAUSED BY THE MASSIVE FLOODING IN THE STATE OF LOUISIANA, TESI WILL NOT BE CHARGING LATE CHARGES OR PERFORMING DISCONNECTS FOR THE NEXT FEW WEEKS. THE THOUGHTS AND PRAYERS OF ALL OF US HERE AT TESI GO OUT TO EVERYONE AFFECTED.

Louisiana
ALL AREAS
Posted: 8/12/2016 at 8:00:00 PM
 
EMERGENCY CONDITIONS
DUE TO UNPRECIDENTED WEATHER CONDITIONS, TESI IS ASKING ALL ITS CUSTOMERS TO PLEASE LIMIT THEIR WATER USE. THIS INCLUDES DISHWASHERS, WASHING MACHINES AND TOLIET FLUSHING, UNTIL THE WEATHER SUBSIDES AND ELECTRICAL POWER IS RESTORED TO ALL AREAS. YOUR COOPERATION IS GREATLY APPRECIATED. HOWEVER, IF YOU ARE IN NEED, PLEASE DO NOT HESISTATE TO CONTACT US AT 1-800-372-9712. THANK YOU!

Louisiana
Shenandoah
Posted: 8/10/2016 at 12:00:00 PM
 
***LIFTED-Emergency Repairs - Boil Water Advisory-LIFTED***
The boil advisory issued 8/8/16, has been lifted. If you have any questions or concerns, please call 800-372-9712. Thank you for your patience in this matter.

South Carolina
Foxwood Hills-Sections B C D Edisto
Posted: 6/30/2016 at 6:00:00 AM
 
LIFTED***Water Outage-Boil Water Advisory***LIFTED
The boil water advisory has been lifted. Please call 800-372-9712 if you need further information.

Louisiana
CHERRYWOOD
Posted: 5/24/2016 at 11:00:00 AM
 
***LIFTED-BOIL WATER ADVISORY-LIFTED
The boil advisory issued 5/20/16 has been lifted. IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE CALL 800-372-9712. THANK YOU FOR YOUR PATIENCE.

Louisiana
Lakeview
Posted: 4/1/2016 at 11:45:00 AM
 
***LIFTED-Boil Water-LIFTED***
The boil advisory issued on 3/29/16 has been lifted. Thank you for your patience. If you have any questions or concerns, please do not hesitate to contact us at 800-372-9712.

ALL STATES
ALL AREAS
Posted: 9/5/2013 at 12:00:00 PM
 
Customer Service Office Hours
Beginning 9/5/13, customer service office hours are 8a-1p 1:30-4:30p Monday-Thursday and 8a-1p 1:30p-4p on Fridays. Thank you!

Louisiana
Atchafalaya Acres
Posted: 5/16/2012 at 1:00:00 PM
 
***BOIL WATER ADVISORY***
Until further notice, a boil water advisory will be in place until TESI is advised by LDHH regarding the drilling of a new water well.

 

 
Total Environmental Solutions
P.O. Box 80379
1824 Ryder Dr., Baton Rouge, LA  70898
Ph: (225) 766-4477
Toll Free: (800) 372-9712
Fax: (225) 766-4470
Office Hours
M-Th: 8am - 4:30pm CST
Fri: 8am - 4pm CST

Available 24/7


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